Privacy Policy

Last Updated: 01/09/2024

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

  • “Account” means an account required to access and/or use certain areas and features of Our Site;
  • “Personal Data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”);
  • “We/Us/Our” means PennaDSGN, 41 Augustine Gardens, Nottingham, NG59NX.

2. Information About Us

Our Site is owned and operated by PennaDSGN, 41 Augustine Gardens, Nottingham, NG59NX.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites, and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

  1. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

    • The right to be informed about Our collection and use of personal data;
    • The right of access to the personal data We hold about you (see section 12);
    • The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 13);
    • The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6, but if you would like Us to delete it sooner, please contact Us using the details in section 13);
    • The right to restrict (i.e. prevent) the processing of your personal data;
    • The right to data portability (obtaining a copy of your personal data to re-use with another service or organization);
    • The right to object to Us using your personal data for particular purposes; and
    • Rights with respect to automated decision making and profiling.
  2. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 13, and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

  3. For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal data:

  • Name;
  • Contact information such as email addresses and phone numbers;
  • Any other information you provide to us when you contact us via our contact form.

6. How Do We Use Your Data?

  1. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security, see section 7 below.

  2. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g., by submitting a contact form), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

    • Responding to your enquiries made via our contact form;
    • Communicating with you regarding the services you have enquired about;
    • Internal record keeping.
  3. You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

  4. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. We typically retain data for up to [insert retention period, e.g., 6 months] after your last interaction with us, unless a longer retention period is required or permitted by law.

7. How and Where Do We Store Your Data?

  1. We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
  2. Your data will only be stored within the European Union (EU).
  3. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

8. Do We Share Your Data?

  1. We will not share any of your data with any third parties for any purposes, except where required by law.
  2. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

9. What Happens If Our Business Changes Hands?

We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

10. How Can You Control Your Data?

In addition to your rights under the GDPR, set out in section 4, when you submit personal data via Our Site, you may choose to limit Our use of your data, especially for direct communication purposes. You may also contact Us directly if you wish to withdraw your consent for Us to store and use your data.

11. Your Right to Withhold Information

You may access certain areas of Our Site without providing any data at all. However, to use our contact form and enquire about our services, you will need to provide certain personal data.

12. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable, and We will provide any and all information in response to your request free of charge. Please contact Us for more details at contact@penna.design or using the contact details below in section 13.

13. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contact@penna.design. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12 above).

14. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.